Support
Email support@weeklytally.com and include your phone model and iOS version. We reply within a few days.
Common questions
I bought Pro but it is not on
Open More and tap Restore purchases. Make sure you are signed in to the same Apple ID you used to buy it.
How do I cancel my subscription?
On your iPhone open Settings, tap your name, then Subscriptions, and choose Weekly Tally Pro. Deleting the app does not cancel it. If your subscription ends, your templates beyond the first three are kept but locked until you subscribe again.
How do I join a group?
Ask a member to show you the group's QR code, which is at the bottom of the group screen. In Groups, tap Join with QR code and scan it, or choose a saved picture of the code from your photos. Opening the code with your iPhone camera works too.
How do I report or block someone?
In a group, tap the person's name. You can report them or block them from there. We review reports.
How do I delete my account and data?
Open Groups, then the person icon at the top right and tap Delete account. This removes everything we hold about you on our server. Workouts on your phone stay until you delete the app.
My steps look wrong
Steps come from Apple Health. Check that Weekly Tally is allowed to read steps in Settings, Health, Data Access and Devices.